Privacy Policy

Introduction

Welcome to Learnmind.ai! We are an AI-powered education platform focused on helping freelancers, solopreneurs, content creators, and marketers level up their skills. Your privacy is extremely important to us. This Privacy Policy explains, in clear and human terms, how we collect, use, share, and protect your personal information. We aim to be futuristic but human in our approach – leveraging advanced AI technologies while treating your data with care, transparency, and respect. By using Learnmind.ai (referred to in this policy as "Learnmind.ai", "we", "us", or "our"), you agree to the practices described in this Privacy Policy.

Data We Collect

We collect personal data to provide and improve our services. The types of information we collect include:

Personal Information: When you register an account, we collect information like your name and email address. This helps create your profile and allows us to communicate with you.
Payment Information: If you purchase a course or subscription, payment details (such as credit card information or other payment data) are handled securely by third-party payment processors (e.g., Stripe). Learnmind.ai does not store your full payment card details on our servers. We may keep basic transaction information (like the amount and date) for record-keeping, but all sensitive payment data is managed by the payment provider.
Usage Data: We collect data about how you use our platform. This includes things like the pages or courses you view, the features you use, the time spent on lessons, and other log information such as your IP address, browser type, and device information. This usage data helps us understand user engagement and improve our content and services.
Cookies and Tracking Technologies: Like most online platforms, we use cookies and similar tracking technologies to personalize your experience and gather usage statistics. Cookies are small text files stored on your device. They allow us to remember your preferences (e.g. language or display settings) and track your interactions with our site. We may also use cookies and tracking pixels from third-party analytics and advertising partners (such as Google Analytics or social media platforms) to collect information about how you found us and how our marketing campaigns are performing. You can control or disable cookies through your browser settings, but note that some site features might not function properly without them.
Third-Party Data: In some cases, we might receive information about you from third parties. For example, if you interact with a Learnmind.ai advertisement on another platform (like clicking a Learnmind.ai ad on Facebook or Google), those platforms might share certain data with us (such as an anonymized user ID or aggregate demographic info). We only use this information to understand our audience and improve our marketing; we do not receive or seek any sensitive personal details from these third parties beyond what’s necessary.

Important: We do not collect any sensitive personal data such as social security numbers, government ID details, or similar information. The personal data we collect is limited to what you provide and the usage and technical data gathered through your interaction with Learnmind.ai.

User Registration and Payments

To get started with Learnmind.ai, users need to create an account with a name and a valid email address. This basic information is used to set up your profile and ensure we can contact you about important account-related matters (for example, to confirm your registration or send password reset links).

For any paid services (such as premium courses or subscriptions), we partner with trusted third-party payment processors to handle the transaction. Our primary payment partner is Stripe, though we may use others as needed (such as PayPal or similar services, depending on user preference and location). When you make a purchase:

Payment Processing: You will provide your payment details (credit card number, expiration date, etc.) directly to the payment processor via secure, encrypted channels. These providers specialize in secure payment processing and comply with industry security standards.
No Storage of Payment Details: Learnmind.ai does not store your payment card numbers or security codes. We may retain a record of the transaction (e.g., the last four digits of your card, card type, and transaction ID) for billing history and to handle refunds or inquiries, but full payment details remain with the payment processor.
Secure Transactions: All payment transactions are encrypted using SSL/TLS or equivalent security protocols to protect your financial data during transit. The third-party processors only use your payment information to process the transactions you authorize.
Subscription Management: If our platform offers subscription services, the payment processor might store a payment token or reference on our behalf to bill your subscription. This tokenization ensures your actual card details are not exposed to us. You can manage or cancel subscriptions at any time via your account settings or by contacting us.

By registering and providing your information, you consent to this collection and processing of your data for account creation and payment handling. We only ask for the minimum information needed to provide the service, and we handle it as described in this policy.

How We Use Your Data

Learnmind.ai uses the collected data only for legitimate and service-related purposes. In plain language, here’s how and why we use your information:

To Provide and Improve Our Services: We use personal information (like your name and email) to create and maintain your account, allow you to log in, and give you access to the courses and content you’ve signed up for. Your usage data (such as which lessons you complete or what features you use) helps us understand what is working well and what might need improvement. This data is invaluable in optimizing course content, fixing problems, and enhancing your overall learning experience.
To Personalize Your Experience: Learnmind.ai strives to offer a personalized learning journey. We may use data about your progress and preferences to recommend courses or content that align with your interests and goals. For example, if you’ve shown interest in AI marketing content, we might suggest related modules or resources.
To Communicate with You: We use your email address to send important account notifications – for instance, confirming your registration, resetting your password, or alerting you to significant updates like changes to our platform or this Privacy Policy. If you have opted in, we will also send you our newsletter, educational materials, or promotional offers that we think could help you in your journey (such as new course launches, special discounts, or AI tips and tricks). You can opt out of marketing emails at any time by clicking the “Unsubscribe” link in the email or contacting us directly. Transactional and account-related emails (like receipts or critical notices) will still be sent as needed.
To Process Payments and Purchases: If you buy a course or subscription, we will use the personal and payment information provided to process the transaction and deliver what you paid for. This includes sending you purchase confirmations, invoices/receipts, and ensuring you gain access to the content or features you bought.
To Enforce Our Terms and Policies: Data may be used to monitor for potential violations of our Terms of Service or misuse of our platform. This is to ensure the safety, integrity, and legality of Learnmind.ai. For example, we might use certain information to prevent fraud, software abuse, or unauthorized access to accounts.
To Comply with Legal Requirements: Where necessary, we may process your personal data to comply with applicable laws and regulations. For instance, keeping transaction records for accounting and tax purposes, or providing information if required by a lawful government request or court order.
Aggregated or De-Identified Data: We may also use data in an aggregated or anonymized form (so it cannot identify you personally) to analyze overall trends, improve our marketing, or compile statistical reports. For example, “20% of our users are interested in AI for content creation” is an aggregated insight that does not reveal anything about any individual user.

No Selling of Personal Data: We want to state emphatically that we do not sell your personal information to any third parties. Your data is used only for the purposes described above, all aimed at serving you better and running our platform. If in the future we consider a use of your data beyond these purposes, we will only do so with your consent or as required/allowed by law.

Data Sharing and Disclosure

Learnmind.ai respects the confidentiality of your information. We do not share, rent, or trade your personal data with unrelated third parties for their own marketing purposes. We only share your data in a few select situations, each of which is geared towards operating our business or complying with the law. These include:

Service Providers (Processors): We employ trusted third-party companies to perform tasks on our behalf. These include:
Payment Processors: As mentioned, companies like Stripe (and similar payment gateways) handle payment transactions and billing information securely for us. They receive only the information required to process your payment (such as your card details and transaction amount).
Analytics Providers: We use analytics tools (for example, Google Analytics) to collect information about how users interact with our site. These providers process usage data (e.g., what pages are visited, for how long, general location based on IP) to help us understand traffic and improve the user experience. Analytics data is usually aggregated and does not identify you personally, but some analytics tools might use cookies or online identifiers.
Email and Communication Tools: We may use third-party services to send out emails, newsletters, or in-app messages (for instance, an email service like Mailchimp or SendGrid). These providers would have access to your email address and name for the sole purpose of sending communications on our behalf.
Advertising Partners: If we run advertising campaigns or use retargeting ads, we might share hashed or anonymized identifiers with advertising platforms (like Google Ads or Facebook) to reach you or others with similar interests. For example, we might upload a list of emails in hashed form to a platform to create a “custom audience” – this data is scrambled and only used to match customers for our own advertising. We do not give these platforms raw personal data in human-readable form, and they are not allowed to use our data for their own purposes outside of our campaigns.
Cloud Hosting and Storage: Our platform is hosted on secure servers (for example, AWS, Azure, or other reputable cloud providers). These providers store data (including your personal data and content you might upload) on our behalf. They do not access or use your data except as needed to maintain and run our service infrastructure.

Each of these service providers is contractually obligated to protect your data and use it only for the specific service they provide to us. We carefully select providers with strong privacy and security track records.

Business Transfers: If Learnmind.ai (or its parent company) is ever involved in a merger, acquisition, sale of assets, or similar corporate transaction, your personal data may be transferred to the new owner or successor as part of that deal. If such a transfer happens, we will ensure the new entity is bound by this Privacy Policy (or one with equivalent protections), and we will notify you (for example, via email or a notice on our website) of any change in data ownership or usage.

Legal Compliance and Protection: We may disclose your information if we believe in good faith that such disclosure is necessary to:

Comply with any applicable law, regulation, legal process, or valid governmental request (such as a court order or subpoena).
Enforce or investigate violations of our Terms of Service or other agreements.
Detect, prevent, or address fraud, security, or technical issues.
Protect the rights, property, or safety of Learnmind.ai, our users, or the public. This includes exchanging information with law enforcement or other companies and organizations for fraud prevention or investigation.

In all cases of sharing, we strive to share the minimum information necessary for the third party to carry out its responsibilities. We do not share more data than is required for the task, and we do not grant third parties any rights to use your data beyond what is needed for the service they’re providing.

Data Security

We take the security of your personal data very seriously. Learnmind.ai employs industry-standard security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption: All communications between your web browser and our platform are protected by encryption protocols such as HTTPS/TLS. This means that when you enter personal information on our site (for example, during registration or payment), it’s encrypted in transit to prevent eavesdropping. We also encrypt sensitive data at rest (stored data) wherever applicable, so that it remains protected on our servers or databases.
Secure Hosting: We host our platform on servers that use advanced security protections. These data centers have strict controls, including firewalls, intrusion detection systems, and 24/7 monitoring to prevent unauthorized access.
Access Controls: Internally, we limit access to personal data to only those employees, contractors, and agents who need to know that information in order to process it for us. These authorized personnel are bound by strict confidentiality obligations. We also ensure that anyone with access to personal data undergoes privacy and security training.
Authentication and Account Security: Your Learnmind.ai account is protected by a password (and possibly additional authentication methods such as two-factor authentication, if enabled). We urge you to choose a strong password and keep it confidential. We will never ask you for your password via email or unsolicited contact. If you suspect any unauthorized access to your account, please inform us immediately.
Regular Audits and Updates: We regularly review our information collection, storage, and processing practices to ensure we are up to date with the latest security standards and to guard against any unauthorized access. Our systems are updated with security patches and improvements on an ongoing basis. We may also conduct periodic security audits or employ third-party security experts to test our systems (penetration testing) to identify and fix any vulnerabilities.
Payment Security: As noted, all payment transactions are handled by PCI-DSS compliant providers (such as Stripe). These organizations specialize in payment security. We do not store your credit card information on our systems, eliminating much of the risk around financial data.

Despite our best efforts with robust security measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

Data Retention

We retain personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by law. In practice, this means:

Account Information: Information you provide during registration (like your name and email) and any profile information is kept for as long as you have an active account with Learnmind.ai. If you decide to close your account or request deletion, we will remove or anonymize your personal data within a reasonable time after the request, except for any data we are required to keep for legal or operational reasons (explained below).
Course and Usage Data: We keep data about your course progress, achievements, and usage history to provide the service to you (for example, remembering where you left off in a lesson, or what courses you’ve completed). If you delete your account, this data will be deleted or anonymized in line with our account deletion process. We may retain aggregated usage data (which does not identify you) to help us improve the platform, but that data will not be tied to your identity once your account is removed.
Transaction Records: We retain payment and transaction records as long as needed for financial reporting, auditing, and compliance with tax and accounting laws. Typically, financial records must be kept for a certain period (e.g., seven years in many jurisdictions) – during this time, your transaction data (purchase history, invoices) will be stored securely. However, this data will only be used for those record-keeping purposes and not for marketing.
Legal Obligations and Disputes: If we are under a legal obligation to retain certain data (for example, in response to a court order, or to investigate fraud or resolve a dispute), we will retain the relevant data for as long as required by applicable law or authority. This data will be isolated from regular use and only accessed for the necessary legal processes.

After the applicable retention period ends, or if data is no longer needed, we will either delete your personal information or anonymize it (so that it can no longer be associated with you). For example, we may convert data into statistical or aggregated form that cannot be linked back to you in any way.

Your Control: In many cases, you have the right to request deletion of your data sooner (see User Rights below). We will honor such requests to the extent possible, provided we do not have a legitimate interest or legal requirement to keep the data. When we delete data, it will be removed from our active databases, but note that it may remain in secure backups for a short period until those backups cycle out.

Children’s Privacy

Learnmind.ai is not intended for use by children under the age of 13. We do not knowingly collect personal information from anyone under 13 years old. If you are under 13, please do not create an account or provide any personal information to us. Our platform, content, and services are designed for adults and young adults in a professional or educational context (freelancers, creators, etc.), and not for young children.

If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and you believe your child under 13 has provided personal information to us, please contact us at hello@learnmind.ai so that we can investigate and delete the data if necessary.

For minors aged 13 to 16 (or the relevant age of digital consent in your country), we recommend using our platform only with parental consent and supervision, and only if such use is compliant with applicable laws. In any case, Learnmind.ai does not specifically target or market to minors.

International Users and Data Transfers

Learnmind.ai is a global platform – our community includes users from all around the world. We strive to respect and comply with data protection laws in all jurisdictions where we operate, including the European Union’s General Data Protection Regulation (GDPR). Here’s what international users need to know:

Data Storage and Processing: The personal data we collect may be transferred to and stored on servers located in countries different from your own. For example, if you are in the European Economic Area (EEA) or United Kingdom, your data might be processed in the United States or another country. We will handle all such data transfers in accordance with applicable law. This means that if we transfer data from the EEA/UK to a country not deemed “adequate” by the EU, we will ensure appropriate safeguards are in place (such as European Commission approved Standard Contractual Clauses, or other legal transfer mechanisms) to protect your privacy.

GDPR Compliance: If you are located in the EEA, UK, or another region with comprehensive data protection laws, you are entitled to specific rights and protections under those laws. Learnmind.ai is committed to compliance with the GDPR and similar regulations. We process personal data based on lawful grounds, such as:

Consent – for example, when you sign up for our newsletter or agree to cookies, we rely on your consent (you have the right to withdraw this consent at any time).
Contractual necessity – when we process data to provide the services you’ve requested (like using your email to create your account and give you access to courses, or processing payments for purchases, as part of our contract with you).
Legitimate interests – we may process data for our legitimate interests, such as improving the platform or ensuring security, but we will do so in a way that does not override your privacy rights.
Legal obligation – if we need to process or retain data to comply with a legal obligation (for instance, keeping financial records for tax purposes).

International Privacy Rights: Privacy laws vary by country, but we aim to uphold a high standard of privacy for all our users. Whether you are in California, the EU, or elsewhere, we want you to have control over your information (see User Rights below). If there are specific legal rights available under your local laws (such as California’s CCPA providing rights to know, delete, or opt-out of data sale), we intend to respect those rights as well. Notably, Learnmind.ai does not sell personal data, so the CCPA "right to opt-out of sale" is not applicable in our case.

By using Learnmind.ai, you acknowledge that your personal data may be transferred to and processed in countries other than your own. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy wherever it is processed.

User Rights

We believe in transparency and giving you control over your personal information. Depending on your location and applicable law, you may have some or all of the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide you with a summary of the information we have, why we have it, who it has been shared with, and whether it has been used for any automated decisions.
Right to Correction: If any personal information we have about you is incorrect or incomplete, you have the right to request that we correct or update it. For example, if you change your email address or notice an error in your profile information, you can update it in your account settings or ask us to make the correction.
Right to Deletion: You can ask us to delete your personal data. This is sometimes called the "right to be forgotten." If you no longer want us to have your information, contact us and we will erase the personal data we hold about you, provided we do not have a valid legal reason to keep it (such as a requirement to retain transaction records for a certain time, or an ongoing legitimate business need as permitted by law). We will inform you of what data can and cannot be deleted at the time of your request.
Right to Restrict Processing: In certain circumstances, you have the right to ask us to stop using your data for specific purposes. For example, if you contest the accuracy of your data or have objected to our processing, you can request a restriction until the issue is resolved. When processing is restricted, we can still store your data but will not use it for the purpose you’ve restricted until the restriction is lifted.
Right to Object: You have the right to object to our processing of your personal information where we rely on legitimate interests as the legal basis. If you object, we will re-evaluate the reason we are using your data and stop or limit processing unless we have a compelling legitimate ground that overrides your rights, or if we need to continue processing for legal reasons. This includes the right to object to direct marketing – if you say you don’t want to receive any promotional communications, we will stop sending them.
Right to Data Portability: For data that you have provided to us and that we process by automated means based on your consent or in performance of a contract, you have the right to request a common electronic copy of such data, or ask that we transfer it to another service provider where technically feasible. In simple terms, this allows you to take your data to other services if you ever choose to.
Right to Withdraw Consent: If we are processing any of your personal data based on your consent (for example, you consented to receive our newsletter), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we did based on your consent before withdrawal. If you withdraw consent for a specific feature or service, we will stop the data processing related to that feature/service (and if necessary, may deactivate the feature if it cannot function without the data).
Right to Not Be Subject to Automated Decisions: Learnmind.ai does not make any legally significant decisions about you purely by automated means (without any human involvement). However, if that changes in the future (for instance, using an algorithm to determine pricing or access eligibility), you would have the right to request human review of any decision made solely by a machine that affects you significantly.
Right to Lodge a Complaint: If you have concerns about how we are handling your data, we encourage you to contact us first so we can address your questions. However, you also have the right to lodge a complaint with a supervisory authority or data protection regulator in your country. For example, if you are in the EU, you can contact your country’s data protection authority; if in the UK, the Information Commissioner’s Office (ICO); if in Canada, the Office of the Privacy Commissioner; etc. We will provide the contact details for the appropriate authority upon request.

Exercising Your Rights: You can exercise most of the above rights by contacting us at hello@learnmind.ai. Please clearly describe your request – for example, "I want to access my data" or "Please delete my account." For your security, we may need to verify your identity before fulfilling certain requests (to ensure that we don’t give your data to an impostor). Verification might involve confirming ownership of your email address or other information we have on file.

We will respond to your request as soon as possible, and in any event within any legally required timeframes (GDPR, for instance, requires us to respond within one month for most requests). There is no fee for making a reasonable request; however, if you make repeated, excessive requests, we might charge a small fee or refuse the request as allowed by law – but we will explain why if that happens.

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, adapt to new legal requirements, or incorporate feedback from our users. When we make changes, we will update the Effective Date at the top of this policy to indicate when the revisions came into effect. For significant changes, we will also provide a more prominent notice of the update – for example, by posting a banner notice on our website or sending you an email notification.

Some examples of when we might update the policy include: if we start collecting new types of data, if we begin using data for a new purpose, if there are important changes in the law (like new privacy regulations), or if there’s a change in ownership of Learnmind.ai.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of Learnmind.ai after any changes to this policy constitutes acceptance of the revised Privacy Policy.

If you do not agree with any updates or modifications to the policy, you should stop using our services and, if you wish, delete your account. We will always post the current version of the Privacy Policy on our site, and previous versions may be available upon request for reference.

Contact Information

Your trust is our priority. If you have any questions, concerns, or feedback about this Privacy Policy or how Learnmind.ai handles your personal data, please do not hesitate to contact us. We are here to help and will gladly clarify any points of confusion or address any issues.

Contact Us at: hello@learnmind.ai

We will do our best to respond promptly to your inquiries. If you reach out via email, please include a clear subject line (e.g., "Privacy Inquiry") and a detailed message so we can assist you more effectively.

Thank you for taking the time to read our Privacy Policy. We hope it has been helpful and clear. By using Learnmind.ai, you place your trust in us, and we are committed to honoring that trust by keeping your data safe and respecting your privacy every step of the way.